These Common Terms are the shared foundation for everything wearecoral Pty Ltd runs: backing artists on Coral, and buying or hosting events on Coral Tickets. Rather than repeat the same ground in every agreement, we keep it in one place, and each specific agreement builds on it.
We have tried to write them the way we try to work: fair, clear, and transparent. They cover the things that are true across all of wearecoral, who we are, the law we operate under, how we handle your information, and what each of us is responsible for. The specifics of any one relationship live in that relationship's own terms.
Last Updated Date: 20th June 2026
These Common Terms are incorporated by reference into each wearecoral product agreement: the Member Terms, the Artist Terms, the Coral Tickets Host Terms, and the Coral Tickets Buyer Terms (each, a Product Agreement). When you accept a Product Agreement, you accept these Common Terms as part of it.
If a Product Agreement and these Common Terms conflict, the Product Agreement prevails, but only to the extent of the inconsistency and only for that product. For ticket refunds and cancellations, the Coral Tickets Refund Policy prevails over both. For all other matters, these Common Terms govern.
On this page:
In these terms, unless the context requires otherwise:
a. wearecoral, we, us and our mean wearecoral Pty Ltd and the websites, apps, and services it operates, including Coral and Coral Tickets.
b. you and your mean the person or entity accepting a Product Agreement.
c. Product Agreement means any of the Member Terms, Artist Terms, Coral Tickets Host Terms, or Coral Tickets Buyer Terms.
d. Parties means you and wearecoral collectively, and Party means one of them.
e. Applicable Laws means the laws of New South Wales and the Commonwealth of Australia that apply to your use of wearecoral.
f. Intellectual Property means all rights in patents, copyright, trade marks, designs, logos, know-how, and any other intellectual or industrial property, whether or not registered.
Your use of wearecoral is your acceptance of these requirements. You agree that you will not:
a. use wearecoral for any unlawful purpose or in breach of any Applicable Laws;
b. infringe, or encourage others to infringe, the rights of any third party, including Intellectual Property rights;
c. post or distribute content that is unlawful, defamatory, misleading, or that you do not have the right to share;
d. interfere with the security or operation of wearecoral, or with any other person's use of it, including by introducing malicious code;
e. access or copy any part of wearecoral by automated means without our written permission; or
f. impersonate any person, misrepresent your identity or affiliation, or access another person's account without permission.
a. We grant you a limited, non-exclusive, non-transferable, revocable right to use wearecoral for its intended purpose and in accordance with your Product Agreement and these terms.
b. You must not rent, resell, reverse-engineer, or create derivative works from any part of wearecoral, or remove any proprietary notice, except to the extent Applicable Laws do not allow that restriction.
c. All rights not expressly granted are reserved by wearecoral.
a. You are responsible for keeping your account credentials confidential and for all activity conducted through your account.
b. You must notify us promptly if you become aware of any unauthorised use of your account or any other security concern.
c. We may suspend or require a reset of your credentials if we reasonably believe your account is no longer secure. You have no ownership of, and may not transfer or sell, your account.
a. In these terms, the Parties are you and wearecoral Pty Ltd collectively, and a Party is one of them.
b. wearecoral is a service provider that facilitates the activities described in your Product Agreement. Using wearecoral does not create any other relationship between the Parties, and in particular not a partnership, joint venture, agency, or employment relationship.
a. Confidential Information means information that a reasonable person would consider confidential, disclosed by one Party to the other or otherwise learned through use of wearecoral.
b. Each Party must keep the other's Confidential Information confidential and must not disclose it to a third party, except as required by law or to its legal or accounting advisors to the extent necessary.
c. How we handle personal information is set out in our Privacy Policy, which forms part of these terms.
a. All Intellectual Property in wearecoral, including its software, design, and marketing materials, is and remains owned by wearecoral or its licensors.
b. Nothing in these terms or in any interaction with wearecoral assigns any Intellectual Property to you.
c. You may not download, copy, reproduce, or use wearecoral's Intellectual Property without our written consent. Doing so may breach our rights and result in a claim for damages.
a. wearecoral will comply with its statutory obligations in operating wearecoral and administering the activities described in each Product Agreement.
b. wearecoral will maintain accounting records sufficient to account for amounts received and paid, in accordance with the requirements of the Corporations Act 2001 (Cth).
a. To the maximum extent permitted by law, wearecoral is provided on an "as is" and "as available" basis, and we do not warrant that it will be uninterrupted, timely, secure, or error-free.
b. We do not control, and do not guarantee the quality, safety, accuracy, or legality of, content or events provided by users, artists, hosts, or other third parties.
c. This clause is subject to clause 14 (Australian Consumer Law).
wearecoral is not liable for any failure or delay in performing its obligations to the extent caused by an event beyond its reasonable control, including an act of God, health emergency, war or civil unrest, government action, fire, flood, adverse weather, utility or network failure, or labour disturbance.
a. Nothing in these terms excludes, restricts, or modifies any guarantee, right, or remedy you have under the Australian Consumer Law or any other law that cannot lawfully be excluded (your Non-excludable Rights; see also clause 14). The rest of this clause applies only to the extent permitted by law and is subject to your Non-excludable Rights.
b. In this clause, the matter means the single order, event, or transaction giving rise to your claim.
c. To the maximum extent permitted by law, and subject to clause 11(a), wearecoral's total aggregate liability to you arising under or in connection with a Product Agreement and the matter is limited to the total amount paid by you, or payable to you, or retained by wearecoral, in connection with the matter; or, where no such amount applies, to AUD $1,000. For a free order or transaction, wearecoral has no monetary liability under this clause, but your Non-excludable Rights are unaffected.
d. To the maximum extent permitted by law, and subject to clause 11(a), wearecoral and its officers, employees, and partners are not liable for any indirect, incidental, special, or consequential loss, or for loss of profits, goodwill, data, anticipated savings, or opportunity, however arising.
e. Where you acquire services that are ordinarily acquired for business use (for example, as an event host or organiser), and to the extent the Australian Consumer Law permits, wearecoral's liability for a failure to comply with a consumer guarantee is limited, at wearecoral's option, to resupplying the services or paying the cost of resupplying them. This clause 11(e) does not apply to services of a kind ordinarily acquired for personal, domestic, or household use, including member contributions and ticket purchases.
a. To the maximum extent permitted by law, you indemnify wearecoral against any claim, loss, or expense it incurs arising from your breach of these terms or your Product Agreement, your breach of any Applicable Laws, or your infringement of a third party's rights.
b. This indemnity is a primary obligation and survives termination of your Product Agreement. Your liability under it is reduced to the extent the claim, loss, or expense was caused by wearecoral.
a. If a dispute arises in connection with these terms, the Parties will first try to resolve it by contacting each other. Please contact us before commencing proceedings, except where urgent interlocutory relief is needed.
b. If the dispute is not resolved within a reasonable time, the Parties will refer it to mediation administered by the Resolution Institute (ACN 008 651 232) under its Mediation Rules before commencing court proceedings, except where urgent interlocutory relief is needed. The mediator will be agreed by the Parties or, failing agreement within a reasonable time, appointed by the Chair of the Resolution Institute or the Chair's nominee. The mediation will be held in New South Wales.
c. This clause survives termination of your Product Agreement.
a. If you are a consumer under the Australian Consumer Law, you have rights and guarantees that cannot be excluded, restricted, or modified. Nothing in these terms removes or limits those rights.
b. Where wearecoral is entitled to limit its liability for a failure to comply with a non-excludable guarantee for the supply of services, it limits that liability to resupplying the services or paying the cost of resupplying them.
a. These terms are governed by the law of the State of New South Wales, and the Parties submit to the non-exclusive jurisdiction of the courts of that State.
b. These terms are not to be construed against wearecoral on the basis that wearecoral's representatives drafted them.
c. If any part of these terms is or becomes void or unenforceable, that part is severed and the rest remains in full force.
d. Together with your Product Agreement, these terms are the entire agreement between the Parties on their subject matter.
e. wearecoral may change these terms at any time by publishing the revised terms. Where a change is material, we will take reasonable steps to bring it to your attention. Individual notice will not always be given.
We welcome your feedback and suggestions. Any feedback you give us is non-confidential, and you grant us a perpetual, royalty-free, worldwide licence to use it to improve wearecoral, without obligation to you.
wearecoral may link to or rely on third-party services (for example, payment processing). We are not responsible for those services, and your use of them may be subject to their own terms. The platform may also use metadata from third-party music data services; we claim no ownership of that metadata.
If you have a question about these terms, contact us at hello@wearecoral.org.